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On The Same Channel
Communications: Three Parts Are Effective
The Eyes Have It
Never Know Until You Ask
Ask Me “Know” Questions
Tell Me More
Written Communications—Electronic and Paper
Eliminate Egregious E-mail Elements
When Bad Things Happen To Good Words
The Handshake: Gem, or Germs?
If You’d Like To Leave A Message... (Answering Machine Etiquette)
Common Courtesy, Uncommon
Time; Priorities; Organizational Skills
Emergency...But Is It Yours?
They’re Waiting For You
Can You Say, “No”?
Time-Motion Study: Where Does the Time Disappear?
Leader Of One
A Seat At The Table
Redistribute the Weight: Delegate
Presentations; Public Speaking; Group Communications
Running Business Meetings
Customer Service; Client Care
Go Pro: Proactive, That Is (Customer Service)
Spokes Person (The Strongest Link)
Cell-F Evaluation (Cell Phone Etiquette)
Self-Esteem; Confidence; Positive Attitude
Ready For The Unexpected: Feed Your Mind (Life-Long Learning)
Work, Or Passion?
Add Presence to Your Presence
Report For Duty (Complete Staff Work; Work Ethic)
Full View (Keep Up To Date With Information)
Make Mellow Mental Moments...Relax! (Self-Relaxation Exercise)