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Author:
Sylvia Henderson
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Providing the people, programs, and resources that build knowledge, develop skills, and shape attitudes on professionalism, work ethics, and leadership in a diverse workforce.
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© Sylvia Henderson. Springboard Training. All rights reserved.
These syndicated columns are available for your publication by contacting the author at the e-mail link on the left side of this page, or by the contact information listed.
** NOT FOR REPRODUCTION OR DISTRIBUTION in any form or format, at any time, without written permission from the author. **
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E-Mail
Wheelies wow them but you tend to fall down! Apologies to the Weebles™ wobble ditty. Did I get your attention? Wheelies are dangerous show-off maneuvers on motorcycles where the rider drives the motorcycle with one wheel in the air and one wheel in contact with the road. A lot of wheel-spinning is involved (pun intended).
E-mail tends to emulate the wheelie wheel-spinning by going on and on, traveling dangerously to incorrect receivers, and carrying messages inappropriately. You can avoid doing e-mail wheelies using the following guidelines.
- Keep notes to one screen-length so that the receiver need not scroll down the screen to read your entire message.
- Use blind carbon copies when sending to multiple addressees to limit the addressing the receiver sees before getting to your message.
- Make your subject line capture attention.
- Edit your distribution lists once a month or before you use a list if not used regularly.
- Copy-and-paste text you want to send to others rather than forward notes to avoid sending information not intended for sharing.
Think twice and review your messages before you hit the “send” key to ride safely with e-mail communications.
Bonus gift: Explore e-mail etiquette tips at .
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